PRIVACY / ONLINE ENQUIRIES
Privacy and online enquiries
Effective date: 15 October 2026
ZEBIAN’S uses information submitted through the online enquiry form to understand, respond to and follow up on a clothing or footwear enquiry. Sending an enquiry does not place an order.
Information the form collects
The form asks for the kind of enquiry, your email address and your agreement to processing so ZEBIAN’S can respond. Your name is optional. A retail enquiry also asks for your question.
The form records the page where the enquiry started. If you follow an enquiry link for a product or formalwear style, the submission may include the product reference, brand, product name, style, selected colour, selected variant or fit, and category. This gives ZEBIAN’S the exact context carried by that link; it is not a statement of current stock, price or orderability.
A WorkKits request asks who the request is for and for at least one item description and quantity. It may also include optional sizes or fit notes, a business or organization name, workplace or activity requirements, town or area, timing, budget guidance, and the WorkKits example where the request started. There is no stated purchase minimum in the form, and business details are optional.
Please do not include payment-card details, identification numbers, private health information or other sensitive personal information in the form or its workplace-requirements field.
How an enquiry is handled
Netlify hosts this website and provides Netlify Forms. When you send an enquiry, Netlify processes and stores the submitted fields in the site’s form dashboard, screens the submission through Akismet for spam, and sends an email notification containing the submission details to info@zebians.ca. The form also uses a hidden honeypot field for spam detection.
The info@zebians.ca mailbox is hosted in Microsoft 365. Authorized ZEBIAN’S staff use the submission and resulting correspondence to respond to and follow up on your request.
Authorized ZEBIAN’S staff may use ChatGPT, an AI assistance service connected to the mailbox, to help triage enquiries and prepare draft responses. Relevant enquiry content may be processed through ChatGPT for those purposes. Authorized ZEBIAN’S staff review the drafts and remain responsible for any response sent; ChatGPT does not independently send replies under this process.
Netlify may use contracted service providers. Information processed through its services may be transferred to, stored or processed outside Canada and may be subject to the laws of those jurisdictions.
Retention and deletion
No form-specific automatic deletion period has been verified for submissions in the Netlify dashboard. An authorized administrator can delete a dashboard submission manually.
The email notification and any later correspondence in Microsoft 365 are separate records. Deleting a submission from the Netlify dashboard does not delete those email records. Retention of those records is managed separately from the Netlify dashboard.
Your choices and privacy questions
Using the online form is optional. You can instead call (902) 543-1976 or email info@zebians.ca.
For a privacy question, or to ask about access to, correction of or deletion of information connected with an enquiry, contact ZEBIAN’S at info@zebians.ca or (902) 543-1976.